The ISO 9000 program is a worldwide federation of national standards bodies from some 100 countries. It is designed to help companies set up quality systems for design, development, production, installation, testing, inspection and servicing of products. As part of the ISO 9000 certification program, Garmin had to prepare documentation that pertained to its quality system. The company was then required to pass an accredited third-party assessment to prove that the system is in place and working effectively.
"We are proud of this significant accomplishment," said Gary Burrell, president, Garmin International Inc. "Since its inception 10 years ago, Garmin continues to strive toward delivering flawless products and the highest quality customer service. We felt we owed it to our customers to take the next step and prove our commitment to quality by pursuing ISO 9001 certification."
Garmin will be required to undergo regular audits to maintain its ISO 9001 status. A continuous surveillance certificate is issued every three years. Garmin International's headquarters is located in Olathe, Kan. Garmin Europe is based in England and Garmin Corporation is located in Taiwan.