GPSrChive Discussion Forum

Can anyone reproduce that?

1) Open: Setup -> Geocaching -> Geocaching Live -> Geocache Lists
2) It says, that it hasn't found any lists (which is ok)
3) Use lower right menu and choose option to sync.
4) Upon choosing option, device freezes or shutdown.

Firmware version?

gpsrchive wrote: ↑Tue Jan 26, 2021 10:35 pm Firmware version?

Newest one, 7.10.

Thank you!

Duplicated and reported to Garmin.

Did you observe this behavior in any earlier firmware versions?

gpsrchive wrote: ↑Tue Jan 26, 2021 10:42 pm Duplicated and reported to Garmin.

Thanks, will also create a ticket for Garmin, since you can reproduce.

gpsrchive wrote: ↑Tue Jan 26, 2021 10:42 pm Did you observe this behavior in any earlier firmware versions?

Can't say anthing, as I have first tested with 7.10 this function.

Garmin replied to me and they said, they can't reproduce.

ConiKost wrote: ↑Wed Jan 27, 2021 8:29 pm Garmin replied to me and they said, they can't reproduce.

Typical.

Was this a Garmin Service center in your country?

It was the online support, as there is no Garmin Support Center here.
But I think, I know, why they can't reproduce.

The problem only occurs, if you have no created lists on geocaching.com.
If you have at least one, sync works and no crash.

That is correct, but I was able to reproduce by selecting 'Sync All' before my lists were loaded 8^)

gpsrchive wrote: ↑Thu Jan 28, 2021 9:21 pm That is correct, but I was able to reproduce by selecting 'Sync All' before my lists were loaded 8^)

Yep, I am also able to reproduce that way. Will report back to Garmin, let's see, what they say.