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'External Power On > Charge Battery' does not work as expected

Posted: Mon May 03, 2021 9:36 pm
by ConiKost
If I choose Setup -> System -> Advanced Setup -> External Power On and set this option to "Charge Battery", it seems to do the same, as the setting "Turn On". This seems to be wrong, as IMHO "Charge Battery" should not power the whole unit into main menu, but only show the charing battery screen. Currently, it seems to behave same as "Turn On" setting.

Can anyone reproduce?

Re: 'External Power On > Charge Battery' does not work as expected

Posted: Tue May 04, 2021 12:03 am
by GPSrChive
Unfortunately, Li-ion battery devices, like the Montana 7x0, require the device to be at least partially awake to properly charge the battery. So, yeah, not much difference.

Re: 'External Power On > Charge Battery' does not work as expected

Posted: Tue May 04, 2021 7:31 am
by ConiKost
Well, but what is then supposed the difference between both options?
Even, if I power on manually the Montana, put in my AMPS mount and turn Ignition on (AMPS is powered on with relais and Ignition plus), I don't see any difference between both options. In both variants, Montana stays in main menu and starts charging?

Re: 'External Power On > Charge Battery' does not work as expected

Posted: Tue May 04, 2021 10:26 am
by Exurban
If you power on manually then put it in the powered cradle the logic would be that you wanted it on so it stays on and is also charging. Sounds right to me. I wouldn’t expect it to go into charge only mode.

If it is off and you apply power, it goes to the battery charging icon only. Because, you did not want it on, only want to charge it. Also sounds right.

Re: 'External Power On > Charge Battery' does not work as expected

Posted: Tue May 04, 2021 12:59 pm
by ConiKost
Garmin replied and created an internal ticket. PSC-188048.

Re: 'External Power On > Charge Battery' does not work as expected

Posted: Tue May 04, 2021 8:11 pm
by ConiKost
Just tested further. This seems to be a problem with AMPS mount only. With a USB connected, it works as intended. I guess this a bug for the Common Issues list.

Re: 'External Power On > Charge Battery' does not work as expected

Posted: Tue May 04, 2021 8:38 pm
by GPSrChive
To clarify, you are using the hardwired AMPS mount, not the automotive usb powered mount, correct?

Re: 'External Power On > Charge Battery' does not work as expected

Posted: Tue May 04, 2021 8:48 pm
by ConiKost
gpsrchive wrote: Tue May 04, 2021 8:38 pm To clarify, you are using the hardwired AMPS mount, not the automotive usb powered mount, correct?
Yes, this is correct.

Re: 'External Power On > Charge Battery' does not work as expected

Posted: Tue May 04, 2021 9:02 pm
by GPSrChive
I need to do some additional testing and research.

I suspect the settings you reference apply only to external power via USB, not an external mount, which always powers the device on when inserted.

Re: 'External Power On > Charge Battery' does not work as expected

Posted: Tue May 04, 2021 9:05 pm
by ConiKost
gpsrchive wrote: Tue May 04, 2021 9:02 pm I need to do some additional testing and research.

I suspect the settings you reference apply only to external power via USB, not an external mount, which always powers the device on when inserted.
I just give a try with the Car USB AMPS mount. Indeed, same problem exists here. It only works directly via USB on device.