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750T Crashes on using Bluetooth after using GC Live service

Posted: Thu Jun 24, 2021 9:55 pm
by MikeD
I Have started to use the 750T again, along side my GPS 66st
It has been updated to the latest software 5.9 and Topo maps

I connect to an iPhone 11 via Blue tooth and the Garmin connect App

I have got the Live GC search working including panning to a wider area and the GC's appear and are downloaded .

However in a short time the unit shuts down

I have changed batteries so no problems there I think

If I reboot in BT mode , the previously found GC are there but the unit still shuts down

When I shut off Blue tooth the unit works fine

Has anyone else found this problem and perhaps a solution
Thanks

Mike

Re: 750T Crashes on using Bluetooth after using GC Live service

Posted: Thu Jun 24, 2021 11:14 pm
by GPSrChive
Sounds like an issue isolated to the iPhone, as I have not heard of anything like this with other devices. I know Android and iOS handle Bluetooth much differently. Is your iPhone 11 running the latest version of iOS? Which version?

Re: 750T Crashes on using Bluetooth after using GC Live service

Posted: Fri Jun 25, 2021 8:49 am
by MikeD
I am using Ios 14.6 the latest
I have re-paired the device. Still the same
It loads the Live GC ok but as soon as you zoom the map or pan, down it goes in seconds
I have done a video but it will not upload. It is in .mov format
I will persevere

Mike

Re: 750T Crashes on using Bluetooth after using GC Live service

Posted: Fri Jun 25, 2021 9:01 am
by MikeD
Video now in Mp4 format
Hope this works

Re: 750T Crashes on using Bluetooth after using GC Live service

Posted: Fri Jun 25, 2021 9:07 am
by MikeD
Try again
IMG_4396.MP4

Re: 750T Crashes on using Bluetooth after using GC Live service

Posted: Fri Jun 25, 2021 11:00 am
by GPSrChive
Can you disable Bluetooth and repeat test using wi-fi?

Re: 750T Crashes on using Bluetooth after using GC Live service

Posted: Fri Jun 25, 2021 1:16 pm
by MikeD
The answer was yes
But
Since then it has all gone wrong!

It is paired to Garmin connectand connected to wifi

So I thought I would reregister the device at GCing
So I deregistered
That was ok
I zapped the authorization on my GC account/ ok

Turned off the device and tried to re-register

It is not giving me a Registration code now !

Tried everything!

Mike

Re: 750T Crashes on using Bluetooth after using GC Live service

Posted: Fri Jun 25, 2021 1:20 pm
by MikeD
Do I do a factory reset?

Re: 750T Crashes on using Bluetooth after using GC Live service

Posted: Fri Jun 25, 2021 2:32 pm
by MikeD
So
Sorry for the Aggravation
It is all back now having Syncd via Base camp

Device registered and it will find live GC without crashing via Wifi

Put it on to Blue tooth via iPhone it crashed almost immediately having found some Gc

??? Where do I go from here please , any suggestions

Mike

Re: 750T Crashes on using Bluetooth after using GC Live service

Posted: Fri Jun 25, 2021 4:28 pm
by GPSrChive
Now you need to find a friend with an Android device you can temporarily sync it to via Bluetooth and retest once more.

This will help narrow down the issue between the GPSr or Phone.