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Search for addresses frequently powers off Montana [Crash 9]
Posted: Wed Dec 29, 2021 4:21 pm
by ConiKost
While testing today the search for a specific address, I had frequently the problem, that my Montana 750i just radomly powered off during searching. Did not all time happen all time and is not reproducable, but happend frequently. Firmware 10.80.
Example used:
3 Rue du 8 Mai, 37360 Rouziers-de-Touraine, France
File err_log.txt is also written.
One example:
Code: Select all
3459 (Montana 7xx) SW ver: 1080
Build Type: PRODUCTION
Commit:f5db59144d472c42f447762835bc5878d4d715ca
ESN: 3390086918
12/29/21 16:30:18
RTL
Task Name: FND main
ESht PC: 0x2069d9df
ESht SP: 0x22bc4658
errnum: 0x003
Message: 226B94F8,C06C0D8C
PC: 0x20255d93
LR: 0x20255d93
SP: 0x226b8858
CPSR: 0x00000000
r0: 0x226b94f8
r1: 0xc06c0d8c
r2: 0x00000000
r3: 0x00000000
r4: 0x00000000
r5: 0x00000000
r6: 0x00000000
r7: 0x00000000
r8: 0x00000000
r9: 0x00000000
r10: 0x00000000
r11: 0x00000000
r12: 0x00000000
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
Backtrace:
0x20255d64
0x20255d92
0x20255d64
0x20255d92
0x20257224
0x20257230
0x2025731c
0x20257336
0x2032b27c
0x2032b2ea
0x20783f74
0x20783f92
0x202fdd4c
0x202ff0f8
0x2032ef50
0x2032eff8
0x2032a5fc
0x2032b1e6
0x20328024
0x203281c0
0x20838d64
0x20838d80
0x20838d84
0x20838d96
0x20260d7c
0x20260e72
Re: Search for addresses frequently powers off Montana [Crash 9]
Posted: Wed Dec 29, 2021 11:34 pm
by GPSrChive
Not yet able to duplicate with CNNA, have forwarded your crash log to Garmin Software Team.
Re: Search for addresses frequently powers off Montana [Crash 9]
Posted: Wed Dec 29, 2021 11:47 pm
by ConiKost
gpsrchive wrote: Wed Dec 29, 2021 11:34 pm
Not yet able to duplicate with CNNA, have forwarded your crash log to Garmin Software Team.
I have much more of them. All in 'FND main'. Do you need them?
Re: Search for addresses frequently powers off Montana [Crash 9]
Posted: Wed Dec 29, 2021 11:52 pm
by GPSrChive
Let me see what they request. You can email them if you like so I have them if they do want to see more....
Re: Search for addresses frequently powers off Montana [Crash 9]
Posted: Thu Dec 30, 2021 1:06 pm
by ConiKost
gpsrchive wrote: Wed Dec 29, 2021 11:52 pm
Let me see what they request. You can email them if you like so I have them if they do want to see more....
Thanks, send you an email.
Re: Search for addresses frequently powers off Montana [Crash 9]
Posted: Thu Dec 30, 2021 11:17 pm
by GPSrChive
Thank you, additional information forwarded on to Garmin.
Re: Search for addresses frequently powers off Montana [Crash 9]
Posted: Thu Dec 30, 2021 11:52 pm
by ConiKost
I think, that this issue is related to installed additional maps from Garmin.
During today tests, while only having CN+OSM+TopoActive, no shutdow was observed.
Once I installed back all other maps, the shutdown problems started to show again.
All maps are from Garmin.
I have the following maps additional installed:
Garmin Alpenvereinskarten V4
HXEU060A-g3 Germany Inland Waters v2022.0
HXEU060B-g3 Germany Inland Waters v2022.0
HXEU060C-g3 Germany Inland Waters v2022.0
HXEU060R-g3 Germany Inland Waters v2022.0
Singletrail Map
TOPO Deutschland V9 PRO
TOPO Deutschland V9 PRO Winter
TOPO Switzerland V2 PRO
TOPO Switzerland V2 PRO Winter
TOPO TransAlpin+ PRO
TOPO TransAlpin+ PRO Winter
Winter Activity Map Europe v6
Code: Select all
3459 (Montana 7xx) SW ver: 1080
Build Type: PRODUCTION
Commit:f5db59144d472c42f447762835bc5878d4d715ca
ESN: 3390086918
12/31/21 00:34:53
RTL
Task Name: FND main
ESht PC: 0x2069d9df
ESht SP: 0x22bc4658
errnum: 0x003
Message: 226B94F8,C0963124
PC: 0x20255d93
LR: 0x20255d93
SP: 0x226b8858
CPSR: 0x00000000
r0: 0x226b94f8
r1: 0xc0963124
r2: 0x00000000
r3: 0x00000000
r4: 0x00000000
r5: 0x00000000
r6: 0x00000000
r7: 0x00000000
r8: 0x00000000
r9: 0x00000000
r10: 0x00000000
r11: 0x00000000
r12: 0x00000000
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
Backtrace:
0x20255d64
0x20255d92
0x20255d64
0x20255d92
0x20257224
0x20257230
0x2025731c
0x20257336
0x2032b27c
0x2032b2ea
0x20783f74
0x20783f92
0x202fdd4c
0x202ff0f8
0x2032ef50
0x2032eff8
0x2032a5fc
0x2032b1e6
0x20328024
0x203281c0
0x20838d64
0x20838d80
0x20838d84
0x20838d96
0x20260d7c
0x20260e72
Re: Search for addresses frequently powers off Montana [Crash 9]
Posted: Thu Jan 13, 2022 10:28 pm
by lost
I have encountered that the gps has turned off when I have searched for an address and do not have the correct information and need to test different names.
It is very very rare but can happen if I test several different names and numbers to try to find an address that is in the database.
If I rewrite the entire address or just make a few small changes, everything works as it should.
To get the GPS to shut down, I need to make small changes and test many times.
Like ConiKost, this did not happen with only the pre-installed maps.
There are some maps installed.
BlueChart® g3 HXEU042R - Oslo - Trelleborg
BlueChart® g3 HXEU046R - Sweden, Southeast
software 10.80
Re: Search for addresses frequently powers off Montana [Crash 9]
Posted: Mon Jan 17, 2022 10:02 pm
by ConiKost
lost wrote: Thu Jan 13, 2022 10:28 pm
BlueChart® g3 HXEU042R - Oslo - Trelleborg
BlueChart® g3 HXEU046R - Sweden, Southeast
Since you have too BlueChart, maybe this is related to that maps?
Re: Search for addresses frequently powers off Montana [Crash 9]
Posted: Tue Jan 18, 2022 5:36 pm
by lost
It would not surprise me if the maps have anything to do with the problem.
I bought the GPS in July and have not had any problems until October when I bought the maps.
The problem can be repeated when I search for addresses but I do not remember the addresses that caused the GPS to turn off.