GPSrChive Discussion Forum

Wondering whether other users also encounter this issue. After updating to device software 5.30 syncing with Garmin Explore (iOS, app version 3.8) fails. The sync kind of "hangs" at syncing Collections for a while, and then a message is displayed that the sync has failed.

I've reported the issue to Garmin and they are investigating, but I wonder if others encounter this issue as well?

I haven't had sync issue fails with 5.30, but I've seen this issue in the past.
Copy your data to a dummy folder (just to be safe) then drop the device from Explore and reestablish the connection.

In Explore mobile, are you syncing all data or only selected data for the GPSMAP 67?

What is the status shown at the bottom of the Explore app when it hangs? Just before it fails?

Very strange, the problem seems to have sorted itself. But what I did to fix it, I don't know

Explore is configured to sync all collections. During sync the status at the bottom showed that the app was syncing the collections. That would take like 10 - 20 seconds and then the app would show "Synchronisation failed".

Just now I pressed "Skip" when explore was syncing the collections. That still resulted in an error message, but a different one: "Device busy" (or something like that, my Explore app is in Dutch). But the next sync was succesful.