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Weather Not Connected

Posted: Thu Apr 04, 2024 10:26 am
by agentwayward
Hi, I have a new SE here. I've upgraded the firmware to 4.2
I'm running Garmin Explore. The SE is connected and synced to it.
I've allowed all permissions and checked on the phone to be sure of that.
Full satellite coverage outside. Data on phone working.

The weather Glance states "Not Connected".

When I open the weather, it states "Forecast Updating" which goes on for some time then fails with:
"Failed to send the Forecast request. Try again later."

I've restarted both the SE and phone. I've reset. I've re synced.
No change. I even tried installing Garmin Connect instead of Explore, no difference.

Am I missing something?

Re: Weather Not Connected

Posted: Thu Apr 04, 2024 12:56 pm
by GPSrChive
Phone model and OS version?

Does Garmin Explore (version?) show the device is connected and syncing?

Re: Weather Not Connected

Posted: Thu Apr 04, 2024 1:35 pm
by agentwayward
Samsung A52S
Android 14

Explore 3.11 connected and syncing normally otherwise.

Thank you.

Re: Weather Not Connected

Posted: Thu Apr 04, 2024 3:06 pm
by GPSrChive
Thank you!

We will test with our eTrex later today, perhaps others will report their findings also.

Re: Weather Not Connected

Posted: Thu Apr 04, 2024 9:22 pm
by luvvinbird
Initially, the weather glance indicated not connected then forecast updating displayed and within a few seconds, the weather forecast appeared as normal. I also have an android Samsung phone (S24 Ultra). I have both Garmin Connect and Garmin Explore active.

Re: Weather Not Connected

Posted: Thu Apr 04, 2024 11:29 pm
by GPSrChive
Tested both our eTrex SE and eTrex Solar, and both were able to retrieve full weather updates from our Samsung Galaxy Note 20 5G within 30 seconds of requesting them.

Make certain your Android phone is not limiting Explore or Express to save battery power.

Re: Weather Not Connected

Posted: Fri Apr 05, 2024 6:15 am
by agentwayward
Thanks for the responses.

The Explore app is active and open on the screen. (Connect is also active).
I cannot see how the phone can prevent them from working in this condition.

One thing, in app permissions for Explore, there is a Files and Media selection which is marked as "Off" but upon opening it, which opens the actual app permissions in Android, there is no permission to be granted. Is that the same for your phones?

Re: Weather Not Connected

Posted: Mon Apr 08, 2024 8:54 am
by agentwayward
Update.

This is now working.

So, clicking on the weather glance went to the "weather updating" then failed to send request message.

Eventually, after much messing about, I added "weather" to the main menu. Clicked on that and it updated straight away and has been working since, perfectly.

Re: Weather Not Connected

Posted: Mon Apr 08, 2024 12:45 pm
by GPSrChive
Thank you for the update!

We will attempt to duplicate that behavior on our eTrex SE and report our results to Garmin.

Re: Weather Not Connected

Posted: Tue Apr 30, 2024 4:58 am
by Ninj4unicorn
Hello.

I have the exat same problem. Adding weather to main menu helped. But. I can only see the first two weather pages. Scrolling down to the third page remains updating. And after a few minutes it says not working. Or something like that. I can't check right now.