"Maps" App Causes Device to Crash / Restart

[Madenburg]

Unfortunately, another serious bug that I can't reproduce exactly yet.

What happened:

- Called up the "Maps" app from the main menu
- GPS device crashed and restarts

Since I thought it might be due to a special configuration, I performed a factory reset and set up the device again. The only maps installed now on the device are the included TopoActive and an Outdoor+ map of my region. A SD Card was not installed.

At first, everything worked without any problems. I went on a longer bike tour today and everything worked as expected. At the end, I turned the device off.

After I started it up again at home, the same crash happened. Calling up "Maps" leads to an immediate restart.

Interestingly, the maps can be viewed in the map manager. The recorded track can also be viewed with any installed map.

Recording another tour is possible but you can see the map only in the small preview of the maps app. Clicking on it leads to crashing and restarting again.

This is very annoying because the device is unusable this way. And performing a reset every time can't be the solution either.

I think it's time for a new firmware!

[GPSrChive]

What is the current firmware version?

Do Settings > System > About 'Software Version' and 'Host software version' both agree?

[Madenburg]

FIrmware Version is 3.04

[GPSrChive]

If you are able to reproduce this crash easily, please zip up and send the GarminDevice.xml and 'Debug' folder to:

Spoiler

webmaster@GPSrChive.com

[Madenburg]

It's strange.
I restarted the device, opened the Maps app, and it crashed again.
I then connected the device to a Windows computer to copy the debug data.
I restarted the device after that, and now I can open the Maps app as expected.

I will have to observe this further.

Does it still make sense to send the debug data? Unfortunately, I can't see much in it

[GPSrChive]

If all is well and no longer replicating the issue, no need to send any info