Using Round-Trip Routing causes device to power off or freezes [Crash 8]

[ConiKost]

When using Round-Trip Routing, my Montana 750i will just power off after 2-3 seconds. Sometimes, it only freezes instead of powering off. Firmware 10.50.

Steps to reproduce:
1) Go to main menu
2) Choose 'Where To?'
3) Choose 'Round-Trip Routing'
4) Set Distance to '100km'
5) Set Activity to 'Motorcycle Driving'
6) Press 'Search'
Note: It does not matter, which Distance or Activity you choose, as it happens with other variants too.

What happens: Device poweres off or freezes
What should happen: Function works

[LostAgain]

Perhaps it's the map in use and Garmin's stupid disabling of routing in some activities is a contributing factor?

If I try with the included map (TopoActive AUS/NZ 2021.10) it fails with "Route calculation Error" for Motorcycle Driving, but works ok with Hiking.

If I switch to the OSM map it works fine with Motorcycle Driving.

Pic is what I see with the OSM map.

252.jpg

[GPSrChive]

I am going to assume because you say 'Motorcycle Driving' for activity you are using the pre-installed CityNavigator Europe map.

Are there any other maps enabled by chance?

What if you use different activity types?

[ConiKost]

If I try with the included map (TopoActive AUS/NZ 2021.10) it fails with "Route calculation Error" for Motorcycle Driving, but works ok with Hiking.

Well, this is normal. Garmin disabled Car/Motorbike/ATV routing on purpose, when using their TopoActive map. It's pure software, as the TopoActive map itself it able to do such routing.

If I switch to the OSM map it works fine with Motorcycle Driving.

I can confirm. If I do switch from City Navigator to an OSM map, this function works for me and Montana does not power off.

I am going to assume because you say 'Motorcycle Driving' for activity you are using the pre-installed CityNavigator Europe map.

This is correct. For the initial report, I had City Navigator enabled.

Are there any other maps enabled by chance?

While I have more maps, all were disabled, except both parts for City Navigator.

What if you use different activity types?

Still power off or freeze with City Navigator.

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I also gave a try with only having TopoActive enabled and sometimes works and sometimes just freezes or power off. But with default settings active, which means distance ~40km and activity is hiking, it seems always to power off or just freeze.

With OSM, its also not fully working, as I experienced sometime also there full power off or freeze.

[ConiKost]

Garmin replied and said: I have created a report for this issue.
I am not sure, what a report is supposed to be.

[ConiKost]

Garmin just send me an email and said, this should be resolved with firmware 10.80. Can't re-test yet.

[GPSrChive]

You seem to have excellent luck with Garmin responding, thank you for keeping us all updated!

[ConiKost]

It seems resolved. My Montana does not freeze or crash anymore.

[ConiKost]

I have to reopen While it was working with 13.10/13.20 without any problems, the bug is back. With 14.80, Montana freezes directly after you click on 'Search'. You don't even need to change any parameters. Just click 'Search'.

[GPSrChive]

Tested and confirmed. Garmin have been advised.